The City of Montreal unveiled the principal points of its new taxi policy on Thursday, highlighting security, greener vehicles and better customer service through intelligent technology.
The policy was announced by Mayor Denis Coderre and Aref Salem, the city councillor who heads the executive committee on transportation, at a news conference.
The policy lists five focal points for Montreal’s taxi industry, each with a number of goals that the city says it will implement through a series of annual action plans.
Better customer service through intelligent technology:
- All taxis outfitted with GPS
- Electronic payment option in all cars
- Applications to facilitate the distribution of calls
- Senior citizens
- Clients with reduced mobility
- Expanded fleet of hybrid and electric taxis
- Expanded recharging infrastructure to accommodate more electrified vehicles
- Installation of security cameras in all taxis
- Electronic payment option to reduce amount of cash on drivers
- Improved collaboration with all levels of government to fight illegal taxis
- A more uniform, signature look for Montreal’s taxis (one distinctive colour)
- Professional standards for all drivers
- Technological standards for all taxis